GENERAL TERMS and CONDITIONS

EFFECTIVE: JANUARY 1, 2021

1) Area of Application of TERMS and CONDITIONS

1.1 These general terms and conditions (hereinafter referred to as “GTC”) from the Genesis Sustainable Future Kft. (hereinafter referred to as “Seller”) apply for all contracts that a consumer or contractor (hereinafter referred to as “Customer”) completes with the seller in regards to the merchandise and/or services illustrated in the seller’s online shop. The inclusion of independent conditions from the customer is contradicted unless something different is agreed upon.

1.2 For the purchase of gift certificates, these General Terms & Conditions apply correspondingly provided that something different is not agreed upon explicitly.

1.3 A consumer in terms of these General Terms & Conditions is any natural person who completes a legal transaction for purposes that can neither be assigned to their commercial nor independent occupational activity. A contractor in terms of these General Terms & Conditions is any natural or legal person or a legally capable partnership, which exercises their independent occupational or commercial activity upon completion of a legal transaction.

Seller details:

Company name:
Genesis Sustainable Future Kft.
Headquaters and mailing address: 3950 Sárospatak, Rákóczi utca 33.
Company Registration Number: 05-09-033278
EU Tax number: 
Email: info@genesissus.eu

Customer Support information:
Opening hours: Monday-Friday, 9:00 am – 5:00 pm
Website: https://genesissus.eu
Email: info@genesissus.eu
Mobile: +36 20 517 5493

2) Conclusion of TERMS and CONDITIONS

2.1 The product descriptions found in the seller’s online shop (https://genesissus.eu) do not represent binding offers from the seller, but rather serve for the submission of a binding offer by the customer.

2.2 The customer can submit the offer through the online order form integrated into the seller’s online shop (https://genesissus.eu) After the customer has placed the selected merchandise and/or services in the virtual shopping cart and has run through the electronic order process, the customer submits a legally binding contract offer in regards to the merchandise and/or services included in the shopping cart simply by clicking on the button to complete the order process.

2.3 The seller can accept the offer from the customer within two days by sending the customer a written order confirmation or an order confirmation in a text form (fax or email), whereby the receipt of the order confirmation by the customer is decisive, or they deliver the ordered merchandise to the customer, whereby the customer’s receipt of the merchandise is decisive, or by requesting that the customer make payment after submission of their order.

If several of the previously named alternatives are present, the contract will come into effect at the time that one of the previously named alternatives first occurs. If the seller does not accept the offer from the customer within the previously named period, it is seen as a rejection of the offer with the consequence that the customer is no longer bound to their declaration of intent.

2.4 If the customer selects “PayPal Express” as the payment method during the online ordering process, they simultaneously assign a payment order to their payment service provider by clicking on the button to complete the order process. For this case, the seller declares, deviating from section 2.3, the assumption of the offer from the customer at the point in time at which the customer triggers the payment process by clicking on the button to complete the order process.

2.5 The period to accept the offer starts to run on the day after the customer sends the offer and ends with the expiration of the second day following the delivery of the offer.

2.6 With the submission of an offer through the seller’s online order form, the contract text is saved by the seller and sent to the customer after they have submitted their order along with these General Terms & Conditions in written form (for example, email, fax or letter). Additionally, the contract text is archived on the seller’s internet page and can be accessed by the customer free of charge through their password-protected customer account under the specification of the corresponding login, provided that the customer created a user account in the seller’s online shop before the delivery of their order.

2.7 Before the binding submission of the order through the seller’s online order form, the customer can correct entries through the keyboard and mouse functions. Furthermore, all entries are displayed again in a confirmation window before the binding submission of the order and can also be corrected here through the normal keyboard and mouse functions.

2.8 Only Hungarian language is available for the conclusion of the contract.

2.9 The order processing and contact normally occur by email and through automated order processing. The customer must make sure that the email address they entered to process the order is correct so that the emails sent by the seller can be received under this address. In particular, the customer must guarantee when using SPAM filters that all of the emails delivered by the seller or third parties assigned with the order processing can be delivered.

3) Right of Revocation

Consumers are entitled to a right of revocation.

Once the order has been placed, its compliance can be modified or canceled without any consequence via email or phone.

For more information, please contact us at info@genesissus.eu.

4) Prices and Payment Terms

4.1 If nothing different results from the seller’s offer, the specified prices are final prices, which contain the legal sales tax. If applicable, additional delivery and dispatching costs are specified separately in the respective product description.

4.2 For deliveries in countries outside of the European Union, further costs may arise in cases of exception that the seller is not responsible for and that the customers must cover. This includes, for example, costs for transferring money through credit institutes (for example, transfer fees, currency exchange fees) or import fees and taxes (for example, customs).

4.3 Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

4.4 The customer has different payment methods at their disposal, which are specified in the seller’s online shop.

4.5 If advanced payment is agreed upon, the payment is due immediately after the contract has been completed.

5) Products or Services

5.1 Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

5.2 We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

5.3 We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

5.4 We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

6) Delivery and Dispatch Conditions

6.1 The delivery of merchandise is dispatched to the delivery address specified by the customer, provided nothing different is agreed upon. During the processing of the transaction, the delivery address specified in the seller’s order process is decisive.

6.2 If the transportation company returns the delivered merchandise to the seller because it was not possible to deliver it to the customer, the customer must pay for the costs for the unsuccessful delivery. This does not apply if the customer is not responsible for the circumstances that led to the impossibility of the delivery or if they were temporarily impaired to accept the offered service unless the seller informed them of the service an appropriate amount of time in advance.

7) Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

8) Errors, Inaccuracies and Omissions

8.1 Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

8.2 We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

9) Reservation of Title

If the seller provides a service in advance, they reserve the right to maintain ownership of the delivered merchandise until complete payment of the due purchase price.

10) Liability for Defects

The legal liability for defects applies.

11) Disclaimer of Warranties; Limitation of Liability

11.1 We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

11.2 We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

11.3 You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

12) Applicable Law

12.1 For all legal relationships from the parties, the laws of the Republic of Hungary apply under exclusion from the laws on the international purchase of goods. For consumers, this legal selection applies provided that the guaranteed protection is not removed through mandatory regulations from the laws of the country in which the consumer has their normal residence.

12.2 If the customer acts as a salesman, legal person of public law or public-legal separate asset with headquarters in the territory of the Republic of Hungary, the sole jurisdiction for all disputes from the contract is the seller’s headquarters. If the customer has their headquarters outside of the territory of the Federal Republic of Germany, the seller’s headquarters is the exclusive jurisdiction for all disputes from this contract if the contract or claims from the contract can be assigned to the commercial or occupational activity of the customer. In the aforementioned cases, however, the seller is definitely entitled to appeal to the court at the customer’s headquarters.